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The National Informatics Centre, a branch under the Ministry of Electronics and Information Technology, launched an instant messaging platform called Sandes on the lines of WhatsApp.
- Like WhatsApp, it can be used for all kinds of communications by anyone with a mobile number or email id.
Why Needed?
- The government felt the need to build a platform to ensure secure communication between its employees as they worked from home during the Covid-19 induced lockdown
- After security scares, the Ministry of Home Affairs had in April issued an advisory to all government employees to avoid using platforms like Zoom for official communication.
- This was after the Computer Emergency Response Team (Cert-In) had also posted an advisory against Zoom over safety and privacy concerns.
- Sandes has come at a time when WhatsApp users are moving to other instant messaging platforms after the Facebook-owned app introduced its new privacy policy, which will share more of their data with its parent company.
About the Sandes App
- The NIC released the first version of the app in August 2020 and the app could be used by both central and state government officials “for intra and inter-organisational communication”.
- The launch of the app is also a part of the government strategy to push for use of India-made software to build an ecosystem of indigenously developed products.
- Open initially only to government officers, it has now been released for the common public as well.
- It is famously known as the Government Instant Messaging System.
Features
- Sandes app can be run on both iOS and Android platforms.
- It also supports voice and data messages, similar to other modern-day chatting apps.
- It also offers features such as group making, broadcast message, message forwarding and emojis.
- It allows a user to mark a message as confidential, which will allow the recipient to be made aware the message should not be shared with others.
- The confidential tag, however, does not change the way the message is sent from one user to another.
Limitation
- The app does not allow the user to change their email id or registered phone number.
- The user will have to re-register as a new user in case they wish to change their registered email id or phone number on the app.
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